<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>FANDY TJIPTONO</dc:creator>
  <dc:title>PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) /</dc:title>
  <dc:date>ANDI</dc:date>
  <dc:subject>TOTAL QUALITY SERVICE</dc:subject>
</srw_dc:dc>