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=020  ##$$a 978-979-8433-76-4
=082  ##$$a 658.812
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=100   #$$a LINA
=245  1#$$a SERVICE EXELLENCE : $b Competing Through Competitiveness /$c LINA ANATAN
=250  ##$$a Cet. 1
=260  ##$$a BANDUNG :$b ALFABETA,$c Juli 2008
=300  ##$$a x +201 hlm. : $b Ilustrasi ; $c 16 x 24 cm
=856  ##$$a -