=LDR 00000nam 2200000 4500 =001 INLIS000000001181195 =005 20241021030118 =035 ##$$a 0010-1024000370 =007 ta =008 241021################g##########0#ind## =020 ##$$a 978-979-29-3046-7 =082 ##$$a 338.00 =084 ##$$a 338.00 FAN s =100 #$$a FANDY TJIPTONO =245 1#$$a SERVICE MANAGEMENT : $b Wujudkan Layanan Prima /$c FANDY TJIPTONO, PH.D =250 ##$$a Ed.2 =260 ##$$a YOGYAKARTA :$b ANDI,$c 2012 =300 ##$$a xviii, 426 hlm : $b ilus ; $c 23 cm =650 #4$$a MANAJEMEN =856 ##$$a -