=LDR  00000nam  2200000   4500
=001  INLIS000000001181370
=005  20241029112055
=035  ##$$a 0010-1024000545
=007  ta
=008  241029################g##########0#ind##
=020  ##$$a 978-979-756-635-7
=082  ##$$a 658.812
=084  ##$$a 658.812 NIN m
=100   #$$a Nina Rahmayanty
=245  1#$$a MANAJEMEN PELAYANAN PRIMA : $b Mencegah pembelotan dan membangun customer loyality /$c Nina Rahmayanty
=250  ##$$a Cet.1
=260  ##$$a Yogyakarta :$b Graha Ilmu,$c 2010
=300  ##$$a xiv, 242 hlm. : $b Ilust. ; $c 23 cm
=650  #4$$a Pelayanan
=504  ##$$a hlm. 237
=856  ##$$a -