=LDR 00000nam 2200000 4500 =001 INLIS000000001183190 =005 20250211034901 =035 ##$$a 0010-0225000208 =007 ta =008 250211################e##########0#ind## =020 ##$$a 978-979-29-5384-8 =082 ##$$a 658.6 =084 ##$$a 658.6 FAN s =100 #$$a FANDY TJIPTONO =245 1#$$a SERVICE, QUALITY DAN SATISFACTION /$c FANDY TJIPTONO, Ph.D. =250 ##$$a Ed 4 =260 ##$$a YOGYAKARTA :$b ANDI,$c 2016 =300 ##$$a xxii + 362 hlm ; $c 23 cm =650 #4$$a manajemen kualitas =700 #$$a GREGORIUS CHANDRA =856 ##$$a - =856 ##$$a - =990 ##$$a 11435/IPDN/2019