=LDR 00000nam 2200000 4500 =001 INLIS000000001190528 =005 20251031023232 =035 ##$$a 0010-1025000979 =007 ta =008 251031################g##########0#ind## =020 ##$$a 979-741-762-X =082 ##$$a 658 =084 ##$$a 658 GRI c =100 #$$a JILL GRIFFIN =245 1#$$a CUSTOMER LOYALTY : $b MENUMBUHKAN & MEMPERTAHANKAN KESETIAAN PELANGGAN /$c JILL GRIFFIN =250 ##$$a Cet 1 =260 ##$$a JAKARTA :$b ERLANGGA,$c 2005 =300 ##$$a 256 hlm ; $c 17 X 23 hlm =600 #4$$a PELANGGAN, PELAYANAN =856 ##$$a -