=LDR  00000nam  2200000   4500
=001  INLIS000000001192993
=005  20260203094701
=035  ##$$a 0010-0226000077
=007  ta
=008  260203################g##########0#ind##
=020  ##$$a 978-979-19561-6-1
=082  ##$$a 658.407
=084  ##$$a 658.407 KIR m
=100   #$$a BAHRUL KIROM
=245  1#$$a MENGUKUR KINERJA PELAYANAN DAN KEPUASAN KONSUMEN : $b Service Performance and Costomer Satisfaction Measurement /$c Dr. H. BAHRUL KIROM
=250  ##$$a cet. 2
=260  ##$$a BANDUNG :$b PUSTAKA REKA CIPTA,$c 2010
=300  ##$$a xii, 218 hlm. ; $c 16 X 24 cm
=600  #4$$a KINERJA PELAYANAN
=856  ##$$a -