=LDR  00000nam  2200000   4500
=001  INLIS000000001170197
=005  20231124110403
=035  ##$$a 0010-1123001059
=007  ta
=008  231124###########################0#eng##
=020  ##$$a 0-566-07766-3
=082  ##$$a 658.8'12
=084  ##$$a 658.8'12 NIG h
=100   #$$a NIGEL HILL
=245  1#$$a HANDBOOK OF GUSTAMER SATISFACTION MEASUREMENT /$c NIGEL HILL
=260  ##$$a NEW YORK :$b GOWER,$c 1996
=300  ##$$a x + 310 hlm ; $c 23 cm
=650  #4$$a SATISFACTION MEASUREMENT
=856  ##$$a -