=LDR 00000nam 2200000 4500 =001 INLIS000000001172311 =005 20240123105404 =035 ##$$a 0010-0124000819 =007 ta =008 240123###########################0#ind## =020 ##$$a 979-3721-69-3 =082 ##$$a 658.408 =084 ##$$a 658.408 RAT m =100 #$$a RATMINTO =245 1#$$a MANAJEMEN PELAYANAN : $b PENGEMBANGAN MODEL KONSEPTUAL, PENERAPAN CITIZEN'S CHARTER DAN STANDAR PELAYANAN MINIMAL /$c RATMINTO =250 ##$$a cetakan IV =260 ##$$a YOGYAKARTA :$b PUSTAKA PELAJAR,$c 2007 =300 ##$$a xvi+399 hlm ; $c 21,5 cm =650 #4$$a manajemen =700 #$$a ATIK =856 ##$$a -