00000nam 2200000 4500 INLIS000000001175150 20241112103717 0010-0624000443 ta 241112################e##########0#ind## 978-979-29-6719-7 658.8 658.8 FAN s FANDY TJIPTONO SERVICE MANAGEMENT : Mewujudkan Layanan Prima / FANDY TJIPTONO, Ph.D Ed 3 Yogyakarta : C.V. ANDI OFFSET, 2017 xvi + 388 hlm. : ilus ; 22 cm Manajemen - - 00561/IPDN/2024 10905/IPDN/2019