00000nam 2200000 4500 INLIS000000001170032 20231122015210 0010-1123000894 ta 231122###########################0#eng## 658 658 KER c KERRY PATTERSON CRUCIAL CONFRONTATIONS / KERRY PATTERSON NEW YORK : MC GRAW HILL, 2005 xviii + 284 hlm ; 25,5 cm CONFRONTATIONS JOSEPH GRENNY RON MCMILLAN AL SWITZLER -