00000nam 2200000 4500 INLIS000000001170500 20231129015544 0010-1123001362 ta 231129###########################0#eng## 1-59139-134-2 658.401 2 658.401 2 DAV s DAVID P. NORTON STRATEGY MAPS : CONVERTING INTANGIBLE ASSETS INTO TANGIBLE OUTCOMES / ROBERT S. KAPLAN NEW YORK : HARVARD BUSINESS PRESS, 2004 xviii + 454 hlm ; 23,5 cm CONVERTING -