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ID: 17882

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DESIGN AND MANAGEMENT OF SERVICE PROCESSES : Keeping Customers for Life / ROHIT RAMASWAMY

Edisi: Engineering Process Improvement Series

Pengarang:
ROHIT RAMASWAMY

Penerbit:
ADDISON-WESLEY PUBLISHING COMPANY,

Tempat Terbit:
CANADA :

Tahun Terbit:
1996

Bahasa:
eng

management design

Deskripsi Fisik:
xxvii + 424 hlm ; 23 cm

ISBN:
0-201-63383-3

Nomor Panggil:
658.812 ROH d

Control Number:
INLIS000000001181812

BIB ID:
0010-1124000383

Tersedia di OPAC Bibliografi Nasional Indonesia Karya Tulis Ilmiah Nasional

Nomor Barcode	Nomor Panggil	Akses	Lokasi	Ketersediaan
`05969/IPDN/2011`	`658.812 ROH d`	Tandon	Ruang Koleksi Umum Perpustakaan IPDN Jatinangor	Tersedia

Format MARC21 - Total 16 field

Tag	Ind1	Ind2	Nilai	Urutan
001	`_`	`_`	INLIS000000001181812	1
005	`_`	`_`	20241119020658	2
035	`#`	`#`	$a 0010-1124000383	3
007	`_`	`_`	ta	4
008	`_`	`_`	241119################e##########0#eng##	5
020	`#`	`#`	$a 0-201-63383-3	6
082	`#`	`#`	$a 658.812	7
084	`#`	`#`	$a 658.812 ROH d	8
100	`_`	`#`	$a ROHIT RAMASWAMY	9
245	`1`	`#`	$a DESIGN AND MANAGEMENT OF SERVICE PROCESSES : $b Keeping Customers for Life /$c ROHIT RAMASWAMY	10
250	`#`	`#`	$a Engineering Process Improvement Series	11
260	`#`	`#`	$a CANADA :$b ADDISON-WESLEY PUBLISHING COMPANY,$c 1996	12
300	`#`	`#`	$a xxvii + 424 hlm ; $c 23 cm	13
650	`#`	`4`	$a management design	14
856	`#`	`#`	$a -	15
990	`#`	`#`	$a 05969/IPDN/2011	16

Ditambahkan: 19 Nov 2024