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Cover DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and Expectations / VALARIE A. ZEITHAML

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DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and ...

VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990

QUALITY SERVICE

Cover WHY AMERICA NEEDS A LEFT : A History Argument / ELI ZARETSKY

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WHY AMERICA NEEDS A LEFT : A History Argument / ELI ZARETSKY

ELI POLITY PRESS, 2012

ARGUMENT

Cover THE SOVIET UNION, 1988-1989 : Perestroika In Crisis ? / FEDERAL INSTITUTE FOR SOVOET AND INTERNATIONAL STUDIES

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THE SOVIET UNION, 1988-1989 : Perestroika In Crisis ? / FEDERAL ...

THE WESTVIEW PRESS, 1990

SOVIET UNION

Cover STATE AND LOCAL GOVERNMENT / KEVIN B. SMITH

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STATE AND LOCAL GOVERNMENT / KEVIN B. SMITH

KEVIN B. SMITH CQPRESS, 2009

GOVERNMENT

Cover POKOK-POKOK HUKUM DAGANG / H. ZAENI ASYHADIE, S.H., M.Hum.

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POKOK-POKOK HUKUM DAGANG / H. ZAENI ASYHADIE, S.H., M.Hum.

ZAENI ASYHADIE ; BUDI SUTRISNO, S.H., M.Hum. RAJAWALI PERS, 2018

hukum dagang

Cover BUILDING DESIGN STRATEGY. : Using Design to Achieve Key Business Objectives / THOMAS LOCKWOOD

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BUILDING DESIGN STRATEGY. : Using Design to Achieve Key Business...

- ALLWORTH PRESS, 2008

DESIGN STRATEGY

Cover FILOSOFI PELAYANAN PUBLIK : Buramnya Wajah Pelayanan Menuju Perubahan Paradigma Pelayanan Publik / HESTI PUSPITOSARI

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FILOSOFI PELAYANAN PUBLIK : Buramnya Wajah Pelayanan Menuju Peru...

HESTI PUSPITOSARI ; KHALIKUSSABIR SETARA PRESS, 2016

PELAYANAN PUBLIK

Cover AN INTRODUCTION TO THE ENGLISH SCHOOL OF INTERNASIONAL RELATIONS / BARRY BUZAN

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AN INTRODUCTION TO THE ENGLISH SCHOOL OF INTERNASIONAL RELATIONS...

BARRY BUZAN POLITY PRESS, 2014

INTERNASIONAL RELATIONS

Cover COMMUNICATION AND PERSUASION : Physicological Studies Of Opinion Change / CARL I. HOVLAND

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COMMUNICATION AND PERSUASION : Physicological Studies Of Opinion...

CARL ; IRVING L. JANIS ; HAROLD H. KELLEY YALE UNIVERSITY PRESS, 1954

COMMUNICATION

Cover HUMAN RIGHTS . / MICHAEL FREEMAN

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HUMAN RIGHTS . / MICHAEL FREEMAN

MICHAEL FREEMAN POLITY PRESS, 2011

HUMAN

Cover THE PRACTICE OF ADAPTIVE LEADERSHIP : Tools And Tactics For Changing Your Organization And The World / RONALD HEIFETZ

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THE PRACTICE OF ADAPTIVE LEADERSHIP : Tools And Tactics For Chan...

RONALD ; ALEXANDER GRASHOW ; MARTY LINSKY HARVARD BUSINESS PRESS, 2009

ADAPTIVE LEADERSHIP

Cover SHDOW GOVERNMENT. / GRANT R. JEFFREY

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SHDOW GOVERNMENT. / GRANT R. JEFFREY

GRANT R. JEFFREY WARERBROOK PRESS, 2009

GOVERNMENT

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