Katalog Perpustakaan

Temukan referensi, buku, dan koleksi literatur dengan mudah dan cepat.

Statistik Koleksi

9

Total Katalog
Penerbit Teratas
ANDI 5
THE FREE PRESS 3
Pengarang Teratas
FANDY TJIPTONO 3
FANDY TJIPTONO ; GREGORIUS CHANDRA 2
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY 2
Fandy Tjiptono 1
VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY 1
Subjek Populer
TOTAL QUALITY SERVICE 2
QUALITY SERVICE 2
Kualitas -- Pengawasan 1
manajemen kualitas 1
Kota Terbit
YOGYAKARTA : 4
NEW YORK : 3
Yogyakarta : 1
YOGYAKARTA 1

Koleksi Terbaru

Cover PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) / Fandy Tjiptono
Lihat
PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) / Fandy Tjiptono
Fandy Tjiptono ANDI, 2014
Kualitas -- Pengawasan
Cover SERVICE, QUALITY DAN SATISFACTION / FANDY TJIPTONO, Ph.D.
Lihat
SERVICE, QUALITY DAN SATISFACTION / FANDY TJIPTONO, Ph.D.
FANDY TJIPTONO ; GREGORIUS CHANDRA ANDI, 2016
manajemen kualitas
Cover PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) / FANDY TJIPTONO
Lihat
PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) / FANDY TJIPTONO
FANDY TJIPTONO ANDI
TOTAL QUALITY SERVICE
Cover PRINSIP-PRINSIP TOTAL QUALITY SERVICE / FANDY TJIPTONO
Lihat
PRINSIP-PRINSIP TOTAL QUALITY SERVICE / FANDY TJIPTONO
FANDY TJIPTONO ANDI, 1997
TOTAL QUALITY SERVICE
Cover PRINSIP-PRINSIP TOTAL QUALITY SERVICE / FANDY TJIPTONO
Lihat
PRINSIP-PRINSIP TOTAL QUALITY SERVICE / FANDY TJIPTONO
FANDY TJIPTONO ANDI, 2000
Umum
Cover SERVICE, QUALITY & CUSTOMER SATISFACTION / FANDY TJIPTONO, Ph.D
Lihat
SERVICE, QUALITY & CUSTOMER SATISFACTION / FANDY TJIPTONO, Ph.D
FANDY TJIPTONO ; GREGORIUS CHANDRA ANDI, 2019
Manajemen
Cover DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXPECTATIONS. / VALARIE A. ZEITHAML
Lihat
DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXP...
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
SERVICE BALANCING
Cover DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and Expectations / VALARIE A. ZEITHAML
Lihat
DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and ...
VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
QUALITY SERVICE
Cover DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXPECTATIONS / VALARIE A. ZEITHAML
Lihat
DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXP...
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
QUALITY SERVICE
Total 9 koleksi ditemukan
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