Katalog Perpustakaan

Temukan referensi, buku, dan koleksi literatur dengan mudah dan cepat.

Statistik Koleksi

17

Total Katalog
Penerbit Teratas
THE FREE PRESS 5
Pengarang Teratas
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY 2
VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY 1
JOHN ; JAMES L. HESKETT 1
HERBERT 1
Subjek Populer
QUALITY SERVICE 2
SERVICE BALANCING 1
PERFORMANCE 1
Manajemen 1
Kota Terbit
NEW YORK : 5

Koleksi Terbaru

Cover DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXPECTATIONS. / VALARIE A. ZEITHAML
Lihat
DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXP...
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
SERVICE BALANCING
Cover DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and Expectations / VALARIE A. ZEITHAML
Lihat
DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and ...
VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
QUALITY SERVICE
Cover CORPORATE CULTURE AND PERFORMANCE / JOHN P. KOTTER
Lihat
CORPORATE CULTURE AND PERFORMANCE / JOHN P. KOTTER
JOHN ; JAMES L. HESKETT THE FREE PRESS, 1992
PERFORMANCE
Cover ADMINISTRATIVE BEHAVIOR : A Study of Decision Making Processes in Administrative Organizations / HERBERT A. SIMON
Lihat
ADMINISTRATIVE BEHAVIOR : A Study of Decision Making Processes i...
HERBERT THE FREE PRESS, 1945
Manajemen
Cover DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXPECTATIONS / VALARIE A. ZEITHAML
Lihat
DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXP...
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
QUALITY SERVICE
Total 17 koleksi ditemukan
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