Katalog Perpustakaan

Temukan referensi, buku, dan koleksi literatur dengan mudah dan cepat.

Statistik Koleksi

4

Total Katalog
Penerbit Teratas
THE FREE PRESS 2
ANDI 1
Pengarang Teratas
FANDY TJIPTONO 2
VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY 1
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY 1
Subjek Populer
TOTAL QUALITY SERVICE 2
QUALITY SERVICE 2
Kota Terbit
NEW YORK : 2
YOGYAKARTA 1
YOGYAKARTA : 1

Koleksi Terbaru

Cover PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) / FANDY TJIPTONO
Lihat
PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS) / FANDY TJIPTONO
FANDY TJIPTONO ANDI
TOTAL QUALITY SERVICE
Cover PRINSIP-PRINSIP TOTAL QUALITY SERVICE / FANDY TJIPTONO
Lihat
PRINSIP-PRINSIP TOTAL QUALITY SERVICE / FANDY TJIPTONO
FANDY TJIPTONO ANDI, 1997
TOTAL QUALITY SERVICE
Cover DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and Expectations / VALARIE A. ZEITHAML
Lihat
DELIVERING QUALITY SERVICE : Balancing Customer Perceptions and ...
VALARIE ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
QUALITY SERVICE
Cover DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXPECTATIONS / VALARIE A. ZEITHAML
Lihat
DELIVERING QUQLITY SERVICE BALANCING CUSTOMER PERCEPTIONS AND EXP...
VALARIE A. ZEITHAML ; A. PARASURAMAN ; LEONARD L. BERRY THE FREE PRESS, 1990
QUALITY SERVICE
Total 4 koleksi ditemukan
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